Terms & Conditions

These Terms govern your relationship with the operator of the Bet Royale version of the Bet Royale online gambling services made available via royeles.com, including your access to and use of all betting, gaming and related services offered on or through royeles.com (the "Website"). By registering an account, accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website. These Terms are effective from 1 January 2026 and may be updated from time to time as described below.

Definitions

OBSERVE: This section explains key legal and technical terms used in these Terms to ensure clarity and consistency.

EXPAND: By defining these concepts, both you and the Operator have a shared understanding of rights and obligations.

REFLECT: You should refer back to these definitions whenever a defined term appears in capital letters.

Operator means the legal entity identified in the footer of royeles.com as "operated by" or similar wording, which operates the Bet Royale version of the Bet Royale services and is responsible for the Website and your account.
Website means the online gambling platform accessible via royeles.com and any sub-pages or mobile versions associated with Bet Royale.
Account means a personal, single-user betting and gaming account you open and maintain on the Website.
User or Player means any natural person who accesses the Website and/or holds an Account.
Services means all remote gambling, betting, casino, live casino, promotional and ancillary services made available on the Website.
Bet or Wager means any stake of money placed by you on the outcome of a game, event or other contingency offered on the Website.
Bonus means any promotional benefit (including, without limitation, bonus funds, free spins, free bets, cashback, or loyalty rewards) credited to your Account under specific conditions.
Real Money Balance means funds you have deposited into your Account and any winnings derived from those funds that are not subject to wagering requirements.
Bonus Balance means funds or other benefits credited as a Bonus that may be subject to wagering or other conditions before withdrawal.
KYC (Know Your Customer) means identification, verification and due diligence checks conducted by the Operator to comply with legal and regulatory obligations, including anti-money laundering and counter-terrorist financing requirements.
UKGC means the Gambling Commission of Great Britain (UK Gambling Commission).
ADR Entity means an Alternative Dispute Resolution provider approved or recognised by the UKGC or other relevant authority, to which certain disputes may be referred.
Self-Exclusion means a request made by you to be prevented from using gambling services for a defined period.
Terms means these terms and conditions, as updated from time to time.

Account Registration

OBSERVE: This section sets out who may open an Account and the steps required to verify your identity.

EXPAND: It explains your obligations to provide accurate information, cooperate with KYC checks and keep your credentials secure.

REFLECT: Failure to comply may lead to refusal of service, Account suspension or closure and withholding of funds where permitted by law.

Eligibility and Age Verification

18+ requirement: You must be at least 18 years old to open an Account or use the Services. The Operator will take reasonable steps to verify your age, including requesting identification documents. Access by anyone under 18 is strictly prohibited and any gambling undertaken by underage persons is void.
Location and legality: You may only use the Services where it is lawful for you to do so. If you are located in Great Britain, your use of the Website is subject to the gambling laws of Great Britain and, where applicable, the requirements of the UKGC. You are responsible for confirming that online gambling is legal in your jurisdiction before using the Services.

Account Creation Process

Registration details: To create an Account, you must complete the online registration form, providing your full name, date of birth, residential address, contact details and any other information requested. You must ensure all information is complete, accurate and kept up to date at all times.
Email verification: The Operator may require you to verify your email address or other contact details (for example, by clicking a verification link or entering a code). Until verification is completed, access to some or all Services may be restricted.
Single Account: You may hold only one Account with the Operator for Bet Royale on royeles.com. Multiple Accounts, including those opened under different names or details, are prohibited and may result in closure of all related Accounts and forfeiture of Bonuses and, where permitted by law, winnings derived from them.

KYC and Ongoing Verification

Identity documents: The Operator may request copies of reliable, independent source documents, data or information (for example, a passport or national ID, and a recent utility bill or bank statement not older than three months) to verify your identity and address. Additional documents may be requested to verify payment methods and source of funds.
Timing and restrictions: Until KYC checks are satisfactorily completed, the Operator may restrict deposits, withhold withdrawals or suspend your Account. In some cases, withdrawals cannot be processed until verification is fully completed.
Source of funds: To comply with applicable anti-money laundering and counter-terrorist financing laws, the Operator may require information and evidence regarding your source of funds and/or wealth. If you do not provide satisfactory information, the Operator may suspend or close your Account and report suspicions to relevant authorities.

Account Security and Responsibility

Login credentials: You are responsible for maintaining the confidentiality and security of your username, password and any other security credentials. You must not disclose them to any third party or allow anyone else to use your Account.
Unauthorised access: Any use of the Website under your login details will be deemed to have been made by you. You must notify the Operator immediately via the contact channels indicated on the Website if you suspect your Account is being used without your permission. The Operator is not liable for losses arising from unauthorised access resulting from your failure to safeguard your credentials.
Inactivity and dormancy: Where permitted by UK law, an Account that remains inactive for a period specified on the Website (for example, 12 consecutive months without login) may be treated as dormant. The Operator will follow the procedure stated on the Website in relation to dormant Accounts, which may include attempts to contact you and charging a reasonable dormancy fee, if lawfully permitted.

Betting & Gameplay Rules

OBSERVE: This section explains how Bets are placed, accepted and settled and how you must behave when using the Services.

EXPAND: It sets out minimum and maximum stakes, treatment of errors and malfunctions, and standards of conduct in games and chats.

REFLECT: By following these rules, you help ensure fair and transparent gameplay for all Users.

Placing and Accepting Bets

Offer and acceptance: A Bet is deemed offered by you when it appears in the Operator's systems as submitted and is deemed accepted only when it is recorded as "accepted" or similar on your betting slip or Account history. Screenshots or client-side displays alone do not constitute proof of acceptance.
Minimum and maximum stakes: Each game or betting market may have minimum and maximum stake limits, visible in the relevant game rules or betting interface. The Operator may adjust limits at any time to manage risk and comply with regulatory obligations.
Bet confirmation: It is your responsibility to review your Bets before confirming. Once confirmed and accepted, Bets cannot usually be cancelled or changed by you. The Operator may, at its discretion and without obligation, allow changes or cancellations in limited circumstances.

Errors, Malfunctions and Cancellations

Obvious errors: If a Bet is accepted at odds, prices or conditions that are clearly incorrect or the result of a technical or human error (an "obvious error"), the Operator may void the Bet or settle it at the correct terms that should reasonably have applied at the time. In such cases, the Operator's decision will be final, subject to your right to raise a complaint.
Technical failures: In the event of a system failure, interruption, disconnection or other technical issue, the Operator will act in accordance with applicable laws, UKGC rules (where applicable) and the game provider's rules. Bets confirmed and recorded on the Operator's servers before the malfunction will normally stand, while Bets not so recorded will be voided.
Game rules hierarchy: Where there is any conflict between these Terms and the specific rules of a game or betting market published on the Website, the specific game or market rules will prevail for that game or market to the extent of the conflict.

Fair Play, Collusion and Prohibited Conduct

Fair use: You must use the Services for personal entertainment only and not for commercial purposes or in coordination with other Players to gain an unfair advantage. Any form of collusion, use of bots, automated tools or software that manipulates gameplay is strictly prohibited.
Live casino and chat behaviour: Where live casino or chat functionality is provided, you must behave respectfully towards dealers, staff and other Players. Insults, threats, harassment, discriminatory language, spamming, promotion of other services, or sharing of personal data of others are prohibited and may lead to chat restrictions, Account suspension or closure.
Fraud and criminal activity: You must not use the Website or Services for fraudulent purposes or in connection with any criminal activity, including money laundering or terrorist financing. The Operator may suspend or close Accounts, withhold funds where permitted by law and report suspicious activity to authorities.

Bonus Terms

OBSERVE: This section describes how Bonuses are granted, used and cleared for withdrawal.

EXPAND: It clarifies wagering requirements, game restrictions, time limits and practices considered Bonus abuse.

REFLECT: You should read the specific rules of each promotion together with this section before opting in.

Bonus Activation and Allocation

Opt-in and eligibility: Bonuses may require an explicit opt-in (for example, ticking a box or entering a promo code) and may only be available to Users who meet stated eligibility criteria (such as new Players from the UK, minimum deposit amounts or payment method restrictions). The applicable conditions will be set out in the specific promotional terms on the Website.
Bonus funds and free spins: Bonus funds, free bets or free spins are credited to your Bonus Balance and may be subject to wagering requirements and other conditions before any associated winnings can be withdrawn. Where free spins are granted, the eligible games and maximum winnings (if any) will be specified in the promotional terms.

Wagering Requirements and Contributions

Wagering multiples: Unless stated otherwise in the specific promotional terms, Bonus funds typically must be wagered a specified number of times (for example, 30x the Bonus amount) within a defined period before withdrawal of Bonus funds or associated winnings is permitted. The exact wagering multiple and period will be set out in the promotion details.
Game weighting: Different games may contribute differently towards wagering requirements. For example, slots may contribute 100%, table games a lower percentage, and certain games may be excluded entirely. The contribution table for each promotion will be published in the relevant terms on the Website and may vary between promotions.
Maximum bet while wagering: When wagering Bonus funds, there may be a maximum bet per spin or game round (for example, a fixed amount per spin). Exceeding the maximum bet may result in forfeiture of the Bonus and associated winnings, in accordance with the promotional terms.

Time Limits, Combining Promotions and Bonus Abuse

Timeframes: Bonuses and any associated wagering requirements are subject to time limits (for example, 7, 14 or 30 days from the time of credit). If the requirements are not met within the stated timeframe, the Bonus and any associated winnings that have not been converted to Real Money Balance may be removed.
Non-combination: Unless expressly permitted, Bonuses cannot be combined. You may only have one active bonus at a time, and deposits made while one promotion is active may not qualify for other promotions. The Website will indicate where promotions can or cannot be combined.
Bonus abuse: Practices considered Bonus abuse include (without limitation) matched betting, placing low-risk Bets, hedging to clear wagering, creating multiple Accounts, colluding with other Players, deliberately playing restricted games or exceeding maximum bet limits. In cases of suspected Bonus abuse, the Operator may cancel Bonuses, void associated winnings, and suspend or close your Account, in accordance with applicable law and regulatory requirements.

Payments & Withdrawals

OBSERVE: This section explains how you may deposit and withdraw funds and how payments are processed.

EXPAND: It covers supported payment methods, processing times, fees, verification checks, refunds and chargebacks.

REFLECT: You should use only payment methods that belong to you and keep records of your transactions for your own reference.

Deposits

Payment methods: The Operator may support deposits via debit cards, e-wallets, bank transfers and, where lawful and explicitly offered, cryptocurrency or other digital payment methods. The specific methods available to you will be displayed in the cashier section of the Website.
Ownership of payment instruments: You may only use payment instruments (cards, accounts, e-wallets or wallets) that are registered in your own name. The Operator may request evidence of ownership and may refuse deposits or return funds where ownership cannot be verified.
Deposit limits and responsible gambling: You may set daily, weekly or monthly deposit limits via the responsible gambling tools on the Website (where available), and the Operator may impose or adjust limits as part of its regulatory and safer-gambling obligations, particularly for Players in the UK.

Withdrawals

Withdrawal methods and conditions: Withdrawals will, where possible, be processed to the same payment method used for deposit. Where this is not possible, the Operator may require an alternative method in your name. The Operator may set minimum and maximum withdrawal amounts and may process withdrawals in instalments where necessary.
Processing times: The Operator aims to process withdrawal requests within a reasonable time, as indicated in the cashier or FAQ sections of the Website (for example, within a few business days), subject to completion of KYC and other checks. External payment providers may add their own processing times.
Verification checks: Before processing withdrawals, the Operator may request additional documents to comply with KYC/AML obligations and to verify that the funds originate from lawful and legitimate sources. Failure to provide requested documents may result in delays, suspension or cancellation of withdrawals, and in some cases Account closure.

Fees, Chargebacks and Refunds

Fees: The Operator will not charge unreasonable fees for processing deposits or withdrawals. Any applicable fees or currency conversion charges will be disclosed in the cashier section of the Website or before you confirm a transaction. Third-party providers may charge their own fees.
Chargebacks and reversals: If you initiate a chargeback or reversal of a deposit, the Operator may suspend or close your Account, recover Bonuses and winnings linked to the disputed transaction, and, where permitted by law, recover any costs incurred as a result of the chargeback.
Refunds: Bets that have been properly accepted and settled in accordance with these Terms are generally non-refundable. In the event of obvious errors, cancelled events or technical malfunctions, the Operator may void affected Bets and, where appropriate, return the stake to your Real Money Balance. Bonuses and Bonus winnings may be cancelled or adjusted where a refund is granted in connection with a promotion, as set out in the relevant promotional terms.

Limitation of Liability

OBSERVE: This section explains the extent of the Operator's responsibilities and the limits on its liability to you.

EXPAND: It distinguishes between obligations to provide fair and accurate Services and events beyond the Operator's reasonable control.

REFLECT: These limitations apply to the fullest extent permitted by applicable law and do not affect your statutory rights.

Operator's Obligations

Fairness and integrity: The Operator aims to ensure that games and betting markets on the Website operate fairly and in accordance with applicable technical and regulatory standards, including, where relevant, the UKGC's Licence Conditions and Codes of Practice and Remote Technical Standards. Random number generators used in games are intended to produce random outcomes.
Accuracy of information: The Operator takes reasonable care to ensure that information, odds, game rules and results displayed on the Website are accurate. However, minor delays or discrepancies may occur, and in case of conflict between on-screen information and the Operator's internal records, the latter will normally prevail.

Exclusions and Limits

Technical and network issues: The Operator is not responsible for any loss, interruption or delay caused by failures of your equipment, internet connection, telecommunications networks, power supply or any other systems outside the Operator's reasonable control.
Indirect and consequential loss: To the fullest extent permitted by law, the Operator is not liable for any indirect, consequential or special loss or damage (including loss of data, business, profits, revenue or opportunity) arising out of your use of the Website or Services.
Maximum liability: Subject to the section below, the Operator's total aggregate liability to you for any loss or damage arising from a particular Bet, game or transaction will not exceed the amount of the stake of that Bet or the amount actually paid into your Account in respect of the transaction from which the liability arises.
Non-excludable liability: Nothing in these Terms excludes or limits any liability which cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

Intellectual Property Rights

OBSERVE: This section explains who owns the intellectual property in the Website and Services.

EXPAND: It describes how you may use the content and software and what uses are prohibited.

REFLECT: Respecting these rights helps protect both the Operator and its technology and content partners.

Ownership: All intellectual property rights in the Website and Services, including but not limited to software, code, databases, graphics, logos, trademarks, text, audio-visual content and underlying technology, are owned by the Operator or its licensors and are protected by copyright, trademark and other intellectual property laws.
Permitted use: You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and Services for personal, non-commercial entertainment purposes only, in accordance with these Terms.
Prohibited use: You must not copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, distribute, transmit, display, perform, publish, license, create derivative works from or otherwise exploit any part of the Website or Services without the Operator's prior written consent, except where such actions are expressly permitted by applicable mandatory law.
Third-party content: Third-party trademarks, service marks, logos and content displayed on the Website are the property of their respective owners and may not be used without permission.

Privacy & Data Protection

OBSERVE: This section points you to the Operator's separate privacy documentation.

EXPAND: It confirms that your personal data is handled in accordance with applicable data protection laws.

REFLECT: You should review the full privacy policy before using the Services.

Privacy Policy: The Operator processes your personal data in accordance with its Privacy Policy, which is made available on the Website and forms part of these Terms. The Privacy Policy explains what data is collected, how it is used, with whom it may be shared (including group companies, payment providers, regulators and ADR entities) and your rights under applicable data protection laws.
UK data protection law: Where the Operator processes personal data of individuals in the UK, it will do so in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018, to the extent applicable.
Accuracy and security: You must ensure that your personal data is accurate and up to date. The Operator takes appropriate technical and organisational measures to protect your data from unauthorised or unlawful processing and from accidental loss, destruction or damage, in line with its legal obligations.

Changes to Terms

OBSERVE: This section explains how and when the Operator may update these Terms.

EXPAND: It describes how you will be informed and what happens if you do not agree to changes.

REFLECT: Regular review of these Terms is important because continued use of the Services usually means acceptance of updates.

Right to amend: The Operator may amend these Terms from time to time to reflect changes in law or regulatory requirements (including UK gambling regulation), to address security or technical issues, or to update business practices.
Notification of changes: Material changes will generally be notified to you through one or more of the following: a notice on the Website (for example, a banner or pop-up), an in-account message, or an email to the address registered to your Account. The updated Terms will indicate the date from which they take effect.
Acceptance and refusal: If you continue to use the Website or Services after the effective date of any changes, you will be deemed to have accepted the updated Terms. If you do not agree with any change, you must stop using the Services and may request closure of your Account in accordance with the procedures described in these Terms and on the Website.

Termination & Suspension

OBSERVE: This section sets out when and how your Account may be suspended or closed.

EXPAND: It covers both your right to close your Account and the Operator's right to act where there is a regulatory, security or other justified reason.

REFLECT: Termination provisions operate alongside responsible gambling and legal compliance obligations.

Your Right to Close the Account

Voluntary closure: You may request closure of your Account at any time by following the instructions on the Website or by contacting the Operator via the contact channels indicated there. Subject to legal and regulatory checks, any remaining Real Money Balance will be returned to you using a method reasonably determined by the Operator.
Self-exclusion and time-outs: If you wish to restrict your gambling, you may use any self-exclusion or time-out tools offered on the Website or otherwise request such measures via the support channels. For Players in Great Britain, the Operator will comply with applicable self-exclusion requirements and may refer you to any relevant national self-exclusion scheme where applicable.

Operator's Right to Suspend or Terminate

Grounds for action: The Operator may suspend or close your Account, restrict access to some or all Services, or withhold funds where permitted by law if it reasonably believes that:
- you have breached these Terms or any game or promotional rules;
- you are under 18 or otherwise ineligible to use the Services;
- you have provided false or misleading information or failed to pass KYC/AML checks;
- you have engaged in fraud, collusion, Bonus abuse or other improper conduct; or
- such action is required for regulatory, legal or security reasons.
Notice: Where reasonably possible and lawful, the Operator will notify you of the reason for suspension or closure using the contact details associated with your Account. In some circumstances (for example, where there is suspicion of money laundering), the Operator may be prevented by law from providing detailed information.
Funds on termination: Upon closure of your Account by the Operator, any remaining Real Money Balance will ordinarily be returned to you, subject to lawful set-off rights, ongoing investigations, regulatory requirements and any restrictions imposed by law. Bonus funds and Bonus winnings may be cancelled in accordance with these Terms and the relevant promotional rules.

Governing Law & Jurisdiction

OBSERVE: This section sets out which laws apply to these Terms and how disputes may be resolved.

EXPAND: It distinguishes between internal complaints handling, ADR and court proceedings.

REFLECT: Understanding the dispute process can help you raise and resolve issues effectively.

Applicable Law

Governing law for UK Players: For Users who are residents of Great Britain and use the Website from within Great Britain, these Terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales, without prejudice to any mandatory provisions of local law that may apply.
Other Users: For Users in other jurisdictions, the governing law may differ, as indicated in the Website's jurisdiction-specific terms (if any). In all cases, mandatory local consumer protection laws remain applicable where they cannot be excluded.

Disputes, Complaints and ADR

Internal complaints: If you have a complaint about the Website or Services, you should first contact the Operator using the complaints or support channels indicated on the Website. The Operator will handle complaints in a fair, open and timely manner and in accordance with any applicable UKGC requirements where relevant.
ADR referral: If your complaint relates to gambling and cannot be resolved through the internal process, you may be entitled to refer the dispute to an independent ADR Entity approved or recognised by the UKGC (for example, a body such as IBAS or eCOGRA, as may be specified by the Operator). The identity and contact details of the ADR Entity used by the Operator, if any, will be provided on the Website or upon request.
Court proceedings: Subject to any ADR process and your statutory rights, the courts of England and Wales will have jurisdiction to hear disputes brought by Users resident in Great Britain, although you may also have the right to bring proceedings in your local courts where this is provided by mandatory law.

Contact Information

OBSERVE: This section identifies how you can contact the Operator.

EXPAND: It distinguishes between customer support and legal or regulatory correspondence.

REFLECT: You should use the contact channels published on the Website to ensure your queries are received and handled efficiently.

Customer support: Up-to-date customer support contact details, including any email address, live chat or contact form, are provided on the Website (for example, in a "Contact" or "Support" section and/or in the footer of royeles.com). You should use those channels for questions about your Account, transactions, Bonuses, technical issues or responsible gambling tools.
Legal and regulatory correspondence: Any correspondence relating to legal notices, complaints, or regulatory matters should be sent using the dedicated contact details (such as a legal or compliance email address or postal address) specified on the Website or in the footer of royeles.com. Where a postal or registered office address is indicated there, it will be deemed the Operator's address for service of formal communications.
Updates to contact details: Because contact details can change over time, you should always refer to the most recent information published on royeles.com rather than relying on cached or third-party sources.